Terms for orders, custom work, payments, delivery, and fittings.
Orders
By placing an order or approving a quote, you confirm that the information provided is accurate. This includes sizing, delivery details, contact information, and any agreed custom notes.
Custom work
Custom pieces begin after quote approval and payment. Timelines may vary based on fabric sourcing, fitting schedules, production complexity, and delivery method.
Pricing and payments
Prices are shown in Nigerian naira unless stated otherwise. Quotes may require either a deposit or full payment before work begins.
Returns and alterations
Because made-to-order and custom pieces are prepared for a specific customer, returns are reviewed case by case. Contact the studio quickly if there is a fit or finishing concern.
Changes and cancellations
Once production has started, changes or cancellations may not be possible. If a change is possible, the studio will confirm any timing or cost difference before proceeding.